Ordering Information

Ordering Info

Shipping Rates:

Merchandise Total Standard Two Day Overnight
$25 and under $6.00 $16.00 $26.00
$25.01 - $50 $9.00 $20.00 $30.00
$50.01 - $100 $11.50 $23.00 $33.00
$100.01 - $200 $15.50 $26.00 $36.00
$200.01 - $300 $17.50 $29.00 $39.00
$300.01 - $500 $20.00 $35.00 $45.00
$500.01 - $700 $24.00 $40.00 $50.00
$700.01 - $1,000 $27.00 $45.00 $55.00
$1,000.01 and up $29.00 $50.00 $60.00


  • Package arrives within 3-4 business days.
  • Shipment to Alaska, Hawaii, US Territories and APO/FPO addresses take additional time.
  • If shipping to more than one address, add $5 for each additional address.
  • lilygood customers will receive Free Standard Shipping when purchasing two or more items delivered to the same address.


  • Packages arrive within 2-3 business days, provided order is placed before 1pm (ET).
  • Not available for items shipping to P.O. Boxes, U.S. Territories and APO/FPO addresses.


  • Packages arrive within 1 business day, provided order is placed before 1pm (ET).
  • For each address with at least one Overnight item, add $15.00 to the Standard Delivery Charges.
  • Not available for items shipping to P.O. Boxes, U.S. Territories and APO/FPO addresses.

Please note, we do not ship to P.O. Boxes unless the address is a military (APO or FPO) or university address.


We want you to be completely happy with your order. If you are unsatisfied for any reason, we will gladly accept your timely return of unworn, unwashed, or defective merchandise for a full refund of the original purchase price.

Returned merchandise should include the vendor packaging and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. Items returned after 30 days might be subject to a reduced refund if not in its original vendor packaging, in salable condition and/or if the merchandise has been marked down in the intervening time period.

Please allow three to four weeks for the processing of your return.

Download Return Form (PDF)

For future reference, retain the top portion of the Shipping Summary packing list. Enclose the completed Return Form (above) with your shipment. Shipping costs are the responsibility of the customer.  Your refund will include all original shipping costs. Please print out the above return form, fill out and mail to:

c/o Berkshire Information Systems, Inc.
10 Valley St #8
Lee, MA  01238

Sales Tax:

Sales tax will be charged for purchased shipped only to Massachusetts. A tax of 6.25% will be assessed on each individual clothing item priced over $175.00. Items priced under $175.00 are not taxed.

International Shipping:

At the current time, orders submitted online can only be shipped within the USA. If you would like your lilygood.com order shipped to a select number of international addresses, please call to place your order by phone with a lilygood sales associate. If calling from within the USA or Canada, dial 1-413-736-1616.

An estimated delivery charge will be quoted at the time of order placement. Delivery transit days to the recipient will vary depending upon the destination country.

Duties and taxes (including value added tax) will be the responsibility of the recipient. lilygood cannot determine the exact amount of these fees in avance, however an estimate will be provided to the purchaser prior to the time of shipping. The purchaser's approval is needed to complete the shipment.

If you would like to have your online order shipped within the USA, but BILLED to an international address, please enter the appropriate billing information at checkout.

Order Status and History:

ORDER UPDATES: We will send updates regarding the status of your order, including when your item(s) ship, to the e-mail address you provided when ordering.

Registered customers, please click Sign In to access order history.